Refund Policy

30 Day “Make it Right” Policy

Here at Gorgeous Promotions, we want to make sure you love your order and if for any reason you’re not fully satisfied, we’re here to make things right. As long as you contact us within 30 days of receiving your order, we’ll provide a solution.
We provide an accurate sizing chart on each t-shirt product page. Please use this chart to choose the correct size for you before purchase.
For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface. This quick and simple step will help us to provide a speedy resolution. To start a return, you can contact us.

Cancellations and Amendments
All of our products are made to order especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production. Please keep in mind that in some cases, this could be as soon as two hours for “express shipping”, just 12 hours for standard shipping.
Once your order has gone to production, you may be eligible for a replacement/resolution depending on the situation. After you’ve received your order, you have 30 days to address any concerns you have.

Digital products: Digital product orders cannot be canceled or refunded once payment has been processed. For customers located in the UK/EU, digital product orders cannot be canceled or refunded once the download has begun. Please see our Terms of Service for more information. If the Digital product you download does not match what was advertised, reach out to us to let us know.

Damaged/Quality Issues
For the fastest resolution, please include a photograph demonstrating the poor quality of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, as well as eliminate errors in future printing.

Gift Returns/Exchanges
At Gorgeous Promotions, we realize that gift-giving can be a complex art. If you’ve ordered or received a product as a gift and it needs to be returned, our standard policies will apply.